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Ship Customer Firearm 12_2021  

Gun Sale and Delay Return – Gun Checklist 12_2021 – checked and confirmed customer IDs, name and address is valid – checked the customer has a valid Massachusetts pin – checked serial number on the gun itself is correct – checked the customers 4473 before they signed it (asked customer not to sign anything before

SOP to sell a gun in coreware 12_2021 -Sign in to coreware -Start a new sale -Look up and attach a customer -Add a gun, scan or enter serial number -Enter or scan other items for purchase -Select a payment type (cash, credit card, etc) -Enter total amount of sale and hit “Add Payment” -GO

Process to trade a gun (CGW purchases gun) AND customer buys a gun, using credit from gun trade 11/2020      

Customer returns for a gun after a delay 12/2021 PAY ATTENTION TO THE DETAILS. DOUBLE CHECK SERIAL #s –  ASK QUESTIONS ESPECIALLY IF SOMETHING IS NOT RIGHT IMPORTANT –  INBOUND CONSIGNMENT RETURN MAY NEED TO BE SELECTED, IF A CONSIGNMENT RETURN IS REASON FOR DELAY 1. Process 4473 -ASK QUESTIONS PLEASE DON’T ASSUME.  IS THIS

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