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Add a new customer FOB or correct a Customer previously issued FOB 08/2020 – Open the Axis register sofware – Look-up customer by last name or phone number, Add new customers first. – After customer is selected, hit the “Customer” button to open the customer info window – Find, Click and clear the “Alias” field

Consign a gun = TRY TO BUY 11_2020 Quick Steps- WE PREFER YOU MAKE EVERY EFFORT TO PURCHASE GUNS RATHER THEN CONSIGN A GUN ADD INBOUND CONSIGNMENT –YOU NEED TO FOLLOW THESE DIRECTIONS COMPLETELY GIVE THE GUN TO INVENTORY PERSONNEL FOR TAG –Full Process -Go to Axis Data Center(blue program), Navigate to Firearms > Transactions

Process to trade a gun (CGW purchases gun) AND customer buys a gun, using credit from gun trade 11/2020 (just buy gun process below) Quick Steps- YOU MUST PURCHASE GUN FIRST –YOU NEED TO FOLLOW THESE DIRECTIONS COMPLETELY MUST SATISFY GUN PURCHASE TRANSACTION IN REGISTER CREATE LAYAWAY START AND PROCESS 4473 –Full Process – Go

Customer returns for a gun after a delay 11/2020 PAY ATTENTION TO THE DETAILS. DOUBLE CHECK SERIAL #s –  ASK QUESTIONS ESPECIALLY IF SOMETHING IS NOT RIGHT IMPORTANT –  INBOUND CONSIGNMENT RETURN MAY NEED TO BE SELECTED, IF A CONSIGNMENT RETURN IS REASON FOR DELAY 1. Process 4473 -ASK QUESTIONS PLEASE DON’T ASSUME.  IS THIS

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