General Return of a Firearm on Consignment to Consignee – Initiate and Process 4473, and dispose firearm – 11/2020 IMPORTANT THIS PROCESS GENERATES OPTIONS IN THE UPDATE DISPOSITION STEP, IT IS IMPORTANT TO NOTE THAT WHEN THE CUSTOMER GETS A DELAY!  SOMEONE CAN TAKE THE TRANSACTION OVER ON A DELAY RETURN! Quick Steps- START AND

Consign non-serial item or Antique Firearm  = TRY TO BUY 11_2020 Quick Steps- WE PREFER YOU MAKE EVERY EFFORT TO PURCHASE ITEMS RATHER THEN CONSIGN ADD INBOUND CONSIGNMENT –YOU NEED TO FOLLOW THESE DIRECTIONS COMPLETELY YOU NEED TO CHECK “COMMISSIONABLE” • MANUFACTURE # (PUT NAME OF CONSIGNEE  !!!!!) GIVE THE ITEM TO INVENTORY PERSONNEL FOR

**CHECK EMAIL RECEIPT MAY CAUSE REGISTER CRASH-check email receipt first, just after you select customer and before you add class return! Process to change or swap a class registrant – 09/2020 CLASS SWAPS SHOULD ALWAYS BE DONE THIS WAY. ALWAYS!! – Go to Axis Register, search for and select customer – Click “HISTORY” Button – Click “TRANSACTIONS” tab, then

General Sale of a Firearm – Process a 4473, sell, and dispose a firearm – 11/2020 Quick Steps- SELL GUN AS LAYAWAY, KEEP $0.01 IN LAYAWAY START AND PROCESS CUSTOMER 4473 IF THE CUSTOMER GETS A DELAY DO NOT RELEASE THE ENTIRE LAYAWAY AMOUNT – YOU MUST KEEP ONE $0.01 ON THE LAYAWAY SELLING A FIREARM COMPLETELY DISPOSES

Process Special Order or Sales Order (Web Order) – Complete Customer 4473 and dispose a firearm – 11/2020 Quick Steps- CONFIRM SPECIAL ORDER OR SALES ORDER EXISTS START AND PROCESS CUSTOMER 4473 IF THE CUSTOMER GETS A DELAY SAVE AND CLOSE DO NOT PROCESS THE SPECIAL ORDER OR SALES ORDER UNTIL YOU GET A PROCEED

USE GIFT CARDS NOT DEPOSITS – GIFT CARDS SUBTRACT FROM TOTAL ON GIFT CARD Use a customers deposit for purchase, BUT ALSO give them the remaining amount back 11_2020 USE THIS WHEN A CUSTOMER BUYS SOMETHING, WANTS TO USE THEIR CREDIT(DEPOSIT), BUT THE CREDIT IS MORE THEN WHAT THEY ARE BUYING. Quick Steps- CUSTOMER BUYS

Special Order SOP 11/2020 SPECIAL ORDERS SHOULD BE PAID IN FULL AND MUST INCLUDE A UPC – Go to Axis Register, search for and select customer, or add a new customer – Click on “Sell” Button, then “Special Order” tab – YOU WILL NEED TO FIND THE UPC ON THE INTERNET.  Enter a UPC and hit

Count down draw @ EOD09_2020   WE ARE COUNTING ON YOU   – Count full draw.   – Subtract $300.00, and put 300 dollars into the draw with all change most $1, $5 and $10 possible.     – Put rest of money in envelope, and note POS station, date and the amount in the

Sell a Membership 09/2020 IDEA IS TO CAPTURE MEMBERSHIP FEE AND INITATION FEE UP FRONT – Go to “sell” button and to “membership” tab – Select membership to sell, and search for then select customer – Next enter credit card info for reoccurring billing IMPORTANT MAKE SURE “Billing Start Date” IS SET 365 DAY OUT – Hit “OK” and charge the customer

SELL A GIFT CARD 09/2020 – Go to Axis Register, search for and select customer, or add a new customer – Click “SEARCH” button – Select Gift Card in Quick Pick, under the “general” – Scan Gift Card number and enter amount – Click OK, then collect payment/satisfy transaction and hit “submit” button @end to activate the gift card