Change or Update Membership Dates or Status 12/2021
– Go to knowa.capegunworks.com, in the Main Tab click on Adjust Membership
– Search for the customer and click on their contact record.
USE PAUSE TO CANCEL OR PAUSE A MEMBERSHIP
MUST CHANGE DATES ON THE REOCCURRING PAYMENTS RECORDS AS WELL!!!!!!!!!
– Change membership info and save. FOR DATES CONTINUE ON
– Go to knowa.capegunworks.com, in the Main Tab click on Update Member Payment
– Search for the customer, click on payment record(See Create New Reoccurring Payment Record to create a new record).
– Check for accurate dates and charges in the record as you scroll down. Save at top.